Resolution
Occasionally,
Windows might not read your user profile correctly, such as if your
antivirus software is scanning your computer while you try to log on.
Before you follow the methods here, try restarting your computer and
logging on with your user account again to resolve the issue. If you
restart your computer and it does not resolve this issue, use the
following methods to resolve this issue.
Note You must be able to log on to an administrator account to fix your user profile or copy your data to a new account. Before you resolve the issue, log on to Windows by using another account that has administrative permissions, or restart in safe mode to log on with the built-in administrator account. For more information about how to start in safe mode, visit the following Microsoft website: